Ford Mobile Service • Weber Ford • Greater St. Louis
Request a mobile appointment for your vehicle and address
Call Weber Ford Mobile Service at 618-219-8390 or send a service request with the vehicle, address and work needed. The team must confirm eligibility and the appointment. Use the tools below to organize your request before arranging your day around a visit.
Call or send a mobile-service request
Call 618-219-8390, or identify “Mobile Service” in your online service request. Include the proposed address; submitting a request does not confirm a visit.
For service examples and a comparison with Pickup & Delivery, read What Is Ford Mobile Service?
Copy this outline into your request
Replace the prompts with your details. Include a new symptom separately from routine maintenance. Do not send payment information in a general message.
I am requesting Ford Mobile Service.
For multiple vehicles, list each VIN and its work. Mention an installed work body or a vehicle that is not operational.
- Vehicle: Year, model, VIN and mileage.
- Work: Maintenance, recall notice or symptoms.
- Location: Street address, parking space and access restrictions.
- Workspace: Surface, available space and property permission.
- Availability: Preferred day and vehicle availability.
- Contact: Callback number and person authorized to approve work.
- Please confirm: Eligibility, scope, charges and appointment arrangements.
Confirm the appointment before planning around it
Ask the department to confirm these details for your actual request. A city name or an available-looking time in a scheduler does not establish eligibility.
| Confirm | Details to agree |
|---|---|
| Vehicle and work | The VIN, tasks and any concern needing separate diagnosis. |
| Location and time | Approved address/work area and the agreed arrival arrangement. |
| Estimate | Parts, charges and eligibility of any selected service offer. |
| Access and keys | Preparation, key handoff and the person available for contact. |
| Additional findings | How proposed changes, charges or shop follow-up will be approved. |
Change a request or add a newly noticed concern
Call the team if the vehicle, address, access or available time changes. Report a new warning, leak, noise or no-start condition before the visit; it may change the work or equipment required.
Ask how weather or an unsuitable work area would affect the appointment. Follow the agreed preparation and key-handoff instructions. Do not assume unattended service is available.
Confirm the next step if an on-site visit does not fit
Ask about a shop appointment or eligible Pickup & Delivery arrangement. For a disabled vehicle or immediate assistance, use the roadside contact route rather than waiting on a routine inquiry.
Parts and repair charges are separate from the visit. Identify any service offer you want considered and confirm the complete estimate before authorizing work.
Send the details or call 618-219-8390
Weber Ford’s Service Center is at 3465 Progress Parkway, Granite City, IL 62040. A mobile appointment uses the separate location agreed with the team. Confirm your arrangement before traveling or arranging your day around a visit.